Q What is the warranty time of your racks?
A The High Standards in the Design and Manufacturing ensure us to support the products with a 10-Year Warranty Time for your normal use.
Q How could I install the racks?
A We would provide detailed installation drawings and instructions to teach you how to install the racks. If needed, we also could send engineers to guide your installation. But related cost( Flight, living and eating) should be in your charge.
Q How could you guarantee the products quality?
A We have professional engineers to check what size should be used to guarantee your load weight request.Before shipping, our quality control also would carefully check whether the quality is approved.
Q May I know the status of my order?
A Yes. We will send you information and photos at different production stage of your order. You will get the latest information in time.
Q What is the delivery times?
A In general, within 15-20 days after deposit.
Q What is the term of payment?
A TT,LC,Western Union are all available.
Q What is the raw material of your products?
A The raw material of steel code is Q235.Other steel is also available to meet clients’ requirements.
Q Where is your factory located? How can I visit there?
A Our factory is located in Nanjing City, Jiangsu Province, China.You can fly to Nanjing airport directly. You are warmly welcome to visit us whenever you are available!